Got a question?

Place your developing order online, then pack your film securely and include your order number inside the parcel. You can post it to the Leeds lab, bring it to us yourself or use one of our drop off locations.

Yes please. Your order number is how we match the films in your parcel to your Shopify order. Write it clearly on a piece of paper and put it inside with your film.

If you think you’ve forgotten it, email us as soon as you can with your order details and a description of the parcel and film.

Yes. You can bring your film to the lab in Leeds or use one of our other drop off locations. Place your order online and make sure your order number is included with the film, or make the order instore.

Our turnaround changes depending on how much film is currently moving through the lab. The live turnaround shown at the top of this page is our current standard estimate.

Turnaround starts from the working day after your film is booked into the lab, not when Royal Mail marks the parcel as delivered.

Our Colour & B&W turnaround is a live, rolling estimate based on how long recent orders have actually taken to complete, so it can move up or down as the lab gets busier or quieter.

The estimate in your ‘We’ve got your order’ email reflects the turnaround when your film was booked in. If the website later shows a longer or shorter estimate, that doesn’t mean those extra days have simply been added to your order. The website is showing the lab’s current overall pace, not a new deadline for your individual order.

Turnaround starts from the working day after your film is booked in.

If you add Rush Service to an eligible developing order, we process it the same day once the film has been booked into the lab.

The important point is that this starts from your Order Received email. A Royal Mail delivery notification only means the parcel has arrived with us and is waiting to be opened and booked in.

A delivery notification means the parcel has reached us, but it may still be waiting in our incoming mail to be opened and booked in.

Once we’ve physically opened your parcel, matched the film to your order and booked it into the lab, you’ll receive an Order Received email from us.

We process colour negative C41, black and white, E6 slide film and ECN 2, including 35mm and 120 film. Choose the relevant developing service when you order.

Yes. We can push colour and black and white film by up to two stops. Choose the appropriate option when placing your developing order.

Yes. Order the appropriate colour developing service and send or drop off the whole disposable camera. We’ll take care of getting the film out.

Low is great for sharing and everyday use. Medium gives a really useful balance between file size and detail and is the option we recommend for most people. High is best if you want maximum detail, larger prints or more room for cropping.

You’ll find the exact pixel dimensions on our developing product pages.

Yes. Choose Uncropped Film Borders when ordering and we’ll include the edge of the film around your image rather than cropping tightly into the frame.

Yes. Your negatives are still yours after processing. Choose the negative handling and return or collection options you want when you place your order.

Yes. Choose Leave uncut / rolled under Negative Handling when you order. If you’d rather have them cut into strips, choose the cut option instead.

Scan files delivered through Dropbox are stored for three months, so make sure you download and back them up somewhere of your own.

Physical orders and negatives being held at the lab are stored for one month before being securely disposed of if they haven’t been collected.

It happens. If a film comes out blank, we don’t charge you for scanning work that couldn’t be carried out. The developing portion of the service still applies because the film has already been processed.

Email us at hello@takeiteasylab.com as soon as possible with your order number and as much information about the parcel as you can, including the packaging and the films inside. That gives us the best chance of matching it up.

The lab is open to the public Tuesday to Friday, 10.30am to 5pm. Our Leeds letterbox can still be used for film drop offs outside those hours once you’ve ordered online.

We process and scan film using professional lab equipment including Noritsu processors and scanners. If you’re interested in the actual journey your film takes through the lab, our How It Works page goes into more detail.

We use a filtration and silver recovery system for lab chemistry and take practical steps to reduce and recycle waste wherever possible. Silver recovered from the chemistry can then be reused rather than simply discarded.

UK orders over £75 currently qualify for free shipping.